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Account Settings

Last updated on Mar 31, 2026

Account Settings

The Account tab in Settings lets you manage your organization's core details and, if needed, cancel your account. Only the account Owner can access Settings.

Accessing Account Settings

  1. Click your profile icon in the top-right corner to open the user menu
  2. Select Settings
  3. You will land on the Account tab by default

Settings has four tabs along the top: Account, Users, Billing, and Schools. All four are Owner-only.

The Account Settings page showing organization name, profile, and account options

Account Details

The Account tab displays a Details section with three editable fields. Each field saves automatically when you make a change.

  • Account Name -- Your organization's display name (for example, "Shire Valley School District"). This is the name other users see when they log in.
  • State -- Your organization's US state. Select from the dropdown list.
  • Default Timezone -- The default timezone for your account. New accounts default to America/Chicago. Changing this affects how dates and times are displayed throughout Aprenta for all users who have not set a personal timezone.

To edit a field, click on it, make your change, and select a value or press Enter. You will see a confirmation message when the update saves successfully.

Danger Zone: Cancelling Your Account

At the bottom of the Account tab, a Danger Zone section contains the Cancel Account button. This is a permanent, irreversible action.

When you cancel your account:

  • All data is permanently destroyed -- observations, forms, schedules, users, schools, and results
  • All team members immediately lose access
  • You are signed out and redirected to the home page
  • This action cannot be undone

To cancel:

  1. Click the red Cancel Account button
  2. A confirmation dialog appears asking "Are you sure you want to Cancel Account?"
  3. Confirm to proceed, or cancel to go back

If your district is winding down a pilot or transitioning to a different tool, consider exporting any observation data you need before cancelling.

Who Can Access Settings

The Settings link in the user menu is only visible to the account Owner. Non-owners who need to manage staff should use the People page instead, which is available to users with the Member Manager role.